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What if your mobile app, web app, or cloud servers are down?
What are the differences between Cloud Connect, Local Connect and Direct Connect?
How Do I Make My Cooks Private
If you replace my returned controller, do you change the device ID?
Are the Flame Boss® 100, 200, 300 and 500 controllers & blowers waterproof?
See all 6 articles
Setting Up Controller
Connect FB400 to WiFi to obtain device PIN
How do I set-up MyFlameBoss account in the web app?
How do I set-up MyFlameBoss account in the mobile app?
Can I use my MyFlameBoss.com account for multiple controllers?
What if my blower stopped working?
What if one of my temperature probes stopped working?
What if my temperature probe is not reading accurately?
What if my controller will not power on or the display screen is blank?
What if my controller no longer connects to my WiFi?
See all 6 articles
Connect to WiFi on an iOS Device - How to Video
Connect to WiFi on an Android Device - How to Video
Connect Without Internet on an iOS Device - How to Video
Connect Without Internet on an Android Device - How to Video
Steps to Enter WiFi Password (Key) Manually on FB200, FB300 & FB500 Controllers
See all 10 articles
Troubleshooting & Warranty Replacement
Blower Not Running
Controller Will Not Power On or Display is Blank
FB200v2, FB300 or FB500 Controller No Longer Connects to WiFi
FB400 or EGG Genius Controller No Longer Connects to WiFi
FB400 or EGG Genius Controller Disconnects From WiFi
See all 8 articles
Web App Issues
Websocket delay message - web app not working
Acquire Raw Data for Cooks
Link to Determine Local Timezone for Device Used to View Cook Data
Enable/Disable Web Notifications
Damper on Blower
Larger Blower for Kamado Grills
Temperature Readings in Fahrenheit or Celsius
Compatibility of Flame Boss® Controllers with Broil King 5000
See all 27 articles
Connect Controller Using Hotspot on iPhone, iPad or Android Device
Unable to Connect Controller to WiFi
WiFi 2.4 GHz versus 5.0 GHz Connections
Connect WiFi Using Access Point (AP) Mode
Unable to Connect Controller to Hotspot on iPhone
Add a Second WiFi SSID & Key Using Mobile App or MFB Account
Amazon Echo/Alexa & Google Home Instructions
Help Desk Software