FAQ

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Options to Connect, Control, and Cook Without Internet
Our Direct Connect and Local Connect features in firmware release 4.00.001 added connectivity features that aren't reliant on internet connectivity o...
Fri, 7 Feb, 2020 at 5:49 PM
What are the differences between Cloud Connect, Local Connect and Direct Connect?
Cloud Connect: Your phone will connect to our server over the internet and you can view and manage any of your connected controllers. This mode has the most...
Fri, 7 Feb, 2020 at 5:50 PM
How Do I Make My Cooks Private
To switch your cooks from being public to private, follow these steps: Flame Boss® iOS and Android Apps: Log in to your Flame Boss® mobile app Go to &...
Fri, 7 Feb, 2020 at 5:52 PM
If you replace my returned controller, do you change the device ID?
If you replace my returned controller, do you change the device ID? Otherwise, someone else will end up with my cook data and be able to delete my cooks si...
Fri, 7 Feb, 2020 at 5:53 PM
Are the Flame Boss® 100, 200, 300 and 500 controllers & blowers waterproof?
We have not performed the necessary testing to legally acquire either a "waterproof" or "water-resistant" designation for our component...
Fri, 7 Feb, 2020 at 5:53 PM
Is the FB400 and Waterproof?
We have not performed the necessary testing to legally acquire either a "waterproof" or "water-resistant" designation for our components...
Fri, 7 Feb, 2020 at 5:54 PM