Troubleshooting

Articles to assist in troubleshooting Flame Boss® controllers, probes and components.

What if my blower stopped working?
If your Flame Boss® blower stopped working, please perform the steps provided below with the controller powered on and the blower plugged in: TI: If the...
Fri, 24 Sep, 2021 at 2:30 PM
What if one of my temperature probes stopped working?
How to determine if the issue you are having with your temperature probe not displaying a reading is a failed probe or broken jack. 1. Power up your Fla...
Fri, 24 Sep, 2021 at 2:28 PM
What if my temperature probe is not reading accurately?
If you feel your temperature probe is not providing an accurate temperature reading you can perform a boiling water test to check the accuracy of both tempe...
Fri, 24 Sep, 2021 at 12:42 PM
What if my controller will not power on or the display screen is blank?
If your Flame Boss® controller will not power on or the display is blank, try the following:             1. If you have another 12V DC power supply wit...
Fri, 24 Sep, 2021 at 11:16 AM
What if my controller no longer connects to my WiFi?
If your Flame Boss® controller previously connected to your WiFi and no longer does, please check the following:             1. On the FB200v2, FB300, o...
Fri, 24 Sep, 2021 at 11:20 AM
Why does my FB400 go offline when I change a temperature setting?
If your FB400 or EGG Genius goes offline and disconnects from your WiFi when using or making a temperature change, the firmware on your controller needs to ...
Fri, 24 Sep, 2021 at 11:18 AM