If your Flame Boss® 400 or EGG Genius controller previously connected to your WiFi and no longer does, please check the following:
1. On the FB400 or Egg Genius check to see if your controller is in Station mode (LED fast blinking) versus Access Point mode (LED slow blinking).
Note: Controller needs to be in Station mode to connect to your WiFi. To switch from Access Point to Station mode, using a paperclip or similar device, press and hold the reset button located between the pit and meat jacks for 1 second and release.
TIP: If you recently pressed the reset button for 5 seconds and released, a full factory reset was performed and your WiFi information was deleted from your controller and will need to be re-entered.
2. If your controller is in Station mode and you have not recently performed a factory reset, try rebooting your WiFi router.
If you are still unable to connect, please contact us using one of the methods provided below.
Need Help: To submit a warranty claim or if you need further assistance click here to Contact Us or call us at 800-978-9078.